Privacy Policy

Last updated: 6/11/2025

Introduction

TalkTui ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered call answering service.

Information We Collect

We collect information that you provide directly to us, including:

• Account information (name, email address, phone number)
• Business information (company name, website, business description)
• Call recordings and transcriptions
• Payment information (processed securely through third-party payment processors)
• Communications with us

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process and complete transactions
• Send you technical notices and support messages
• Respond to your comments and questions
• Train and improve our AI models
• Comply with legal obligations

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Your Rights

Under New Zealand privacy law, you have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to processing of your information
• Request data portability

Contact Us

If you have any questions about this Privacy Policy, please contact us at:
privacy@talktui.co.nz